Frequently Asked Questions
To check the status of mailing and/or the explanation of your final registration cost, please contact your local county licensing office.
  1. Make sure you are entering the last name of the first owner on the title application.
  2. Heavy trucks, Buses, Ambulance – hearse, manufactured homes, limos, utility trailers cannot be registered on this site. You must go in person to the tag office to register.
  3. This usually means the VIN on the title application is incorrect. You will need to check the VIN on the vehicle and compare it to what is on the title application and have the dealer correct the title application before you can continue.
  4. 1985 and older models cannot be registered on this site regardless of where the vehicle was purchased. Vehicles that are 35 or more years old are not required to be titled and would not have Alabama title application, which is a requirement to use EasyTag. You will have to register in person.
  5. Your dealer has voided the Alabama title application given to you originally. You will need to contact the dealer to get a copy of the corrected application.
  6. Make sure you have not checked the commercial box, unless it is for a business. Checking the box will require a company name instead of the last name of the owner. If it is not a business, you should uncheck the box and enter the last name of the first owner on the title application.
  7. Make sure the driver license number and expiration dates are correctly entered and that the name on the Alabama title application is spelled correctly. If the driver license is expired, you must renew before registering the vehicle. A driver license can be renewed online at ALEA.GOV. Once you have renewed, you will need to upload the temporary license. If all the information entered is correct and still gives an error, then check the OUT OF STATE box and it will bypass the certification. If you have an ID card you will also need to check the OUT OF STATE box to allow you to enter the alpha I
  8. Make sure you have not selected the personalized tag option. There is a back button on this page you can use to go back and check. DO NOT USE THE BACK BUTTON ON THE BROWSER.
  9. A document given by the dealer that states when and where the vehicle entered the dealer’s inventory. This is required if the vehicle previously came from out of state or if the previous tag on the vehicle has expired. In some cases, this could reduce the amount of ad valorem tax you will have to pay. If applicable, this document must be uploaded with your EasyTag application and cannot be presented after registration for a refund in back taxes paid.
  10. You should contact your dealer for the affidavit before finishing the EasyTag application. If the EasyTag system is asking for this document, then there is the possibility that back taxes are owed and this affidavit would exempt you from having to pay them.
  11. If you are wanting to transfer a tag, you must show proof that you no longer own the vehicle you are wanting to transfer the tag from. This could be the bill of sale for the new car with a trade in, a private bill of sale to an individual, a lease termination statement or a letter of total loss from the insurance company, to name a few. If you still own the vehicle, you cannot transfer the tag.
  12. A letter from the insurance company on their letterhead with a description of the vehicle and the date of loss. Please note, if you are a resident of Mobile county this letter is required to be signed.
  13. The Alabama title application is required to use EasyTag. You will need to contact the dealer to get the application.
  14. Yes, if the name on the new vehicle and the vehicle you are transferring the tag from are the same and you have proof that you no longer own the other vehicle.
  15. Only if you have an Alabama title application. If you do not have a title application you will have to register in person.
  16. Only if you have an Alabama title application given to you by the dealer. There are a few out of state dealers that can process an application for an Alabama tag but most out of state dealers cannot. If your out of state dealer provided you with the title application and a check to cover the cost that is payable to the county tag office, you will have to pay all the fees now and get reimbursement from the dealer. We cannot accept check payments for EasyTag. If you do not have the Alabama title application you will have to register your vehicle in person.
  17. No, you must have an Alabama title application to use EasyTag application. You will have to register your vehicle in person.
  18. When a vehicle is leased the lease agreement is required in Mobile and Pike county instead of the bill of sale. All other counties will accept the bill of sale.
  19. No, utility trailers are not titled in Alabama and do not have title applications, which is a requirement to use EasyTag.
  20. Yes, as long as you have the title application and bill of sale.
  21. No, motor homes cannot be register on EasyTag at this time.
  22. No, additional documentation is required and cannot be registered on EasyTag at this time.
  23. You can check your EasyTag registration status here: Check Status If you have problems, Call 205-263-4599 (Phone Support Hours: Monday - Friday; 8:00AM - 5:00PM CT).
  24. You can check your EasyTag registration status and upload additional documents here: Check Status If you have problems, Call 205-263-4599 (Phone Support Hours: Monday - Friday; 8:00AM - 5:00PM CT).
  25. Due to increased volume of the EasyTag service and a decrease in county staffing, there may be a delay in processing your EasyTag submission. Unless your status is 'Rejected' or 'Cancelled', your application is still being processed and will be fulfilled as soon as possible. For questions regarding a rejected or cancelled application, Call 205-263-4599 (Phone Support Hours: Monday - Friday; 8:00AM - 5:00PM CT).
  26. If your question hasn't been answered here, Call 205-263-4599 (Phone Support Hours: Monday - Friday; 8:00AM - 5:00PM CT).